Customer churn poses an ongoing dilemma for network operators that find they are competing in a highly saturated market. While aggregate figures on customer churn
The secret to identifying the network anomalies that operators can’t always see
Connecting customers to care where it really matters: the user’s device
Even where mobile network operators run the smoothest of networks users can still find their mobile experience frustrating. User frustration leads to user churn and
WRITTEN BY STEPHAN VENTER Network statistics vs. true user experience – establishing a common language between technical and commercial organizations with Netradar Suite Price and
WRITTEN BY STEPHAN VENTER Reveal the reasons behind poor app reviews It is common for users to provide cryptic or even empty reviews alongside app
In the previous post on 5G, we have seen that: 1. Consumers’ real needs for download bit rates are rather moderate 2. Even these are
Agile and DevOps have transformed software development forever. But is your business ready to respond to the next wave of opportunities? QA and testing have
The forthcoming 5G mobile networks are one of the hottest topics in the whole ICT sector. A wide range of use cases and hopes have
#MWC19 Upcoming Trends Behavioral Analytics can help your team to understand how users respond to your app and identify areas for improvement. But Contextual
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