Effective date: January 1st, 2026
Data controller Celltrum Ltd (later Netradar, contact details: Tekniikantie 12, 02150 Espoo, Finland, contact person: Jukka Manner, (jukka.manner@netradar.com) is committed to enhancing privacy and complies with data protection laws applicable in Finland and the EU General Data Protection Regulation (GDPR).
Netradar vision is to increase customer satisfaction by enhancing mobile network quality and connectivity.
We will achieve this by helping mobile operators to make optimal and fact-based network investments. We work with selected mobile application developers to enhance their services. We strive for increased transparency between users, application developers and mobile operators, what comes to the quality of internet connectivity.
We empower you (end user) to track and benchmark the quality of internet connectivity based on your unique usage pattern and we collect this data for drawing the data coverage maps and preparing various statistics and analyses for you and our partners.
We collect data through use of Netradar software (later Service) running in your device.
If you do not allow collection of your data, you will no longer have access to our Service as we will not have the data required to run the Service.
You can modify the positioning settings of your device from the device settings by changing or disabling positioning methods or location servers or modify the accuracy of your location data. If you disable positioning, this will have severe impact on our ability to deliver the Service to you and our capability to help various stakeholders to enable high-speed mobile internet connectivity.
We collect the following data:
We do not collect your name, mobile phone number, SIM-card details (IMSI) or the unique mobile device identifier (IMEI).
Depending on your positioning settings and your use of location services of other service providers your device may connect to service providers’ servers, which are not controlled or operated by Netradar. We recommend that you check the privacy policies of such service providers to understand how they process your location data.
The basis for the collection of data is the legitimate interest of Netradar based on the customer relationship with you. The collection may also be based on the performance of the contract or your consent.
We take appropriate steps to address both physical and online security, risk of data loss or breach and other such risks, always taking into consideration the nature of the data being processed. We limit access to our database to authorized people who have a justified need to access such information.
Netradar data shall be stored within European Union.
Netradar uses the data we collect to operate our business and provide you the Service, which includes using data to improve our products and personalize your experiences as well as to share data and analysis to enhance people’s everyday mobile internet connectivity.
All the communication related to the Service – security updates and product information – shall be done through our website or posted within the Netradar Application or partner Application. We do not use the data for direct marketing purposes.
Data will be shared with our Partners – Mobile operators, Telecom regulators, Mobile device vendors, Mobile network vendors or Application developers – for enhancing people’s everyday mobile internet connectivity as mentioned in the section “Why Do We Collect Data?”.
The periods for which we keep your information depend on the purpose for which your information was collected and the use to which it is put. We will not keep your personal information for longer than necessary for our business purposes or for legal requirements.
After period of five years (5) data will be kept only at aggregated level.
You have several rights in relation to collection and usage of your data. You have right to:
Please proceed with these requests as follows.
If you have requested to be forgotten and your data has been removed, you will no longer have access to our Service as we no longer hold the data required to run the Service.
Netradar Data Protection Officer is Jukka Manner. The Data Protection Officer may be contacted from one of the following email addressed: privacy@netradar.com or jukka.manner@netradar.com.
If you have any queries or complaints about our compliance with this Privacy Policy, or if you would like to make any recommendations or comments to improve the quality of our Privacy Policy, please email us at privacy@netradar.com.
We may update this Privacy Statement from time to time. If we modify our Privacy Statement, we will post the revised version at www.netradar.com, with an updated revision date.