Critical Communications Providers​

Netradar offers mission-critical insights, ensuring reliable and uninterrupted communication services during emergencies and vital operations, ultimately enhancing public safety and security.

Critical Communications Providers​

Netradar offers mission-critical insights, ensuring reliable and uninterrupted communication services during emergencies and vital operations, ultimately enhancing public safety and security.

Key Challenges of Critical Comms Providers

SLA Management

  • Capture real-time network insights from my users to manage SLA with my RAN vendor

  • Independent measurements of real coverage, e2e latency and top speeds both indoors and outdoors

Customer Experience Management

  • Measure how my users perceive RAN  vendor provided services and services overall
  • Highlight network problem areas with the highest impact on my users
  • Analyze root-cause for the problems
  • Escalate major customer experience issues with my RAN vendor or my own technical team
  • Understand usage trends

Customer Care / Support

  • Support my users experiencing connectivity problems in real-time
  • Enhance customer satisfaction through responsive and effective issue resolution
  • Visualize and understand network performance in real-time
  • Facilitate communication between my own customer care team, my technical team and my RAN vendor technical team

Netradar connectivity analytics brings my user point of view into SLA management of my RAN vendor.​

Use cases​

AI-Powered Resilience

Netradar employs AI-optimized network monitoring to ensure critical communication remains uninterrupted. By dynamically adapting to changing conditions, Netradar's solutions offer enhanced resilience, ensuring seamless operation in challenging environments.

Unprecedented Availability

Netradar's continuous network availability monitoring via unbiased end-user data continuously (24/7), fortified by AI, guarantees consistent service availability. This commitment to availability distinguishes Netradar's solutions, ensuring mission-critical communication is maintained at all times.

Capacity Constraint Detection

Leveraging AI and near real-time analytics, Netradar swiftly identifies and addresses capacity constraint challenges. This capability minimizes disruptions and ensures clear communication channels for Critical Communication Providers.

Emergency Response Enhancement

During emergencies, Netradar's AI-driven insights provide authorities with critical information to make informed decisions. These insights are essential for allocating resources effectively, ensuring public safety, and maintaining communication continuity.

Secure Communication Plus

Combining AI-driven security measures with Hybrid measurement technology, Netradar enhances data privacy and communication security. This robust security approach, along with massive data analytics capabilities, safeguards sensitive communication channels and data integrity in ways unmatched by competitors.

Comprehensive Customer Interaction

Netradar's solutions offer customer ticket and complaint reporting features. These functionalities empower critical communication providers to actively engage with consumers, addressing concerns and issues promptly to enhance user experience and satisfaction.

Reference

Erillisverkot Group​ secures the critical leadership and information society services in all circumstances. They provide secure and reliable ICT services for public authorities and other critical operators of national security. They develop overall security and safety in society, and their operations affect nearly everyone in Finland.

Netradar has delivered Erillisverkot Group​ an end-to-end solution for measuring mobile broadband network performance and for capturing customer feedback. Insights are used to further improve service performance towards customers.

Reference

Erillisverkot Group​ secures the critical leadership and information society services in all circumstances. They provide secure and reliable ICT services for public authorities and other critical operators of national security. They develop overall security and safety in society, and their operations affect nearly everyone in Finland.

Netradar has delivered Erillisverkot Group​ an end-to-end solution for measuring mobile broadband network performance and for capturing customer feedback. Insights are used to further improve service performance towards customers.

We install remotely a private Netradar backend solution for you. Install our proprietary SDK into your company's mobile app. Start receiving network performance data from your customers.

How to roll-out  ​our solution

1. We install remotely a private Netradar backend solution for you. Netradar backend solution consists of core technology and key algorithms.

2. Install our proprietary SDK into your company's mobile app or alternatively use our Netradar Mobile app for Android to collect your customers' data anonymously.

3. Start receiving network performance data from your customers' handsets ​immediately. Your customer data will be stored in your private Netradar backend. Netradar algorithm collects over 300 KPIs on n​etwork perfor​mance.

4. Open the Netradar Dashboard and start analyzing where your network performance needs attention. From indoor to outdoor you can zoom in even at cell level and check all relevant network KPIs.

Celltrum Ltd.
Technopolis - Innopoli 1
Tekniikantie 12
02150 Espoo, Finland

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