Netradar Solution for Critical Communications Providers​

Customer Experience Management

Key challenges

  • Measure how my users perceive RAN  vendor provided services and services overall
  • Highlight network problem areas with the highest impact on my users
  • Analyze root-cause for the problems
  • Escalate major customer experience issues with my RAN vendor or my own technical team
  • Understand usage trends

Netradar
Experience

Solution

Netradar Experience provides insights how my users perceive connectivity services. This empowers Critical Communication Providers timely interventions before network issues impact a large user base, ensuring a more reliable and optimized telecommunications network.

Celltrum Ltd.
Technopolis - Innopoli 1
Tekniikantie 12
02150 Espoo, Finland

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