References
Netradar works with telecom operators and government organizations around the world. Below you can find selected customer references (some logos and brand names are omitted to protect the privacy of our customers).
Need
Guarantee best possible 5G latency experience for customers.
Solution
Deployed tens of latency measurement vantage points to understand segment-based latency performance across the entire country.
Results
Within three months of taking Netradar solution into use more than five insights and issues found in T-Mobile US network.
Tier 1 APAC
Need
Improve quality of experience and benchmark against others.
Solution
Delivered a customer experience management solution to enhance service performance with the latest mobile technologies like 5G.
Results
Improved network to remain as the leading operator in Singapore.
Tier 1 North American
Need
Best network initiative - deliver deeper understanding of customer experience.
Solution
End-to-end solution for capturing and analyzing customer experience.
Results
Issues related to user connectivity and special events (coverage, capacity, latency) have been identified and analyzed.
Tier 1 APAC
Need
Improve the network quality based on the performance insights from end user devices to become #1 in Japan.
Solution
Leverage block chain technology and Netradar to capture experience insights and compensate users for their contributions.
Results
Initial insights have been collected and wider solution roll-out is currently ongoing.
Need
Digita sought data-driven insights to identify areas where mobile network performance was lacking, aiming to uncover opportunities to expand its infrastructure offerings.
Solution
By partnering with Netradar, Digita used 24/7 user experience data to benchmark operator performance and pinpoint regions with weak connectivity.
Results
Digita identified high-potential locations and approached mobile operators with targeted infrastructure solutions, unlocking new business opportunities.
Need
Measure critical communications infrastructure performance and resolve customer complaints.
Solution
Delivered an end-to-end solution for measuring, monitoring, troubleshooting mobile broadband network performance and for capturing customer feedback.
Results
Real life coverage data and customer tickets in mission critical locations helped to improve the network together with RAN-partner.
Telecom Regulator EMEA
Need
Regulator needed unbiased, cost-effective tools to measure real mobile network quality and ensure operator compliance.
Solution
Netradar deployed a secure, localized Regulator App with hybrid, manipulation-proof measurements and user feedback collection.
Results
Independent oversight, reduced drive testing costs, fairer operator comparison, and better service quality for citizens.
Celltrum Ltd. Technopolis - Innopoli 1 Tekniikantie 12 02150 Espoo, Finland
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