Netradar Solution for Private Networks

Customer Experience Management

Key challenges

  • Measure how my users perceive connectivity vendor provided services
  • Highlight network problem areas with the highest impact on my users
  • Analyze root-cause for the problems
  • Escalate major customer experience issues with my connectivity vendor
  • Understand usage trends

Netradar
Experience

Solution

Netradar Experience provides insights how my users perceive connectivity services. This empowers Private Network Customers timely interventions before network issues impact a large user base, ensuring a more reliable and optimized telecommunications network.