Customer Experience Manager

Acquiring new customers can cost up to 25 times more than retaining existing customers. Mobile Operators' Customer Experience Managers need to use data analytics demographics, usage, customer accounts, connectivity as well as network performance, to reduce customer churn rate. Netradar can provide you with 1000 x more data to better understand your customers and decrease if not stop customer churn.

Customer Experience Manager

Acquiring new customers can cost up to 25 times more than retaining existing customers. Mobile Operators' Customer Experience Managers need to use data analytics demographics, usage, customer accounts, connectivity as well as network performance, to reduce customer churn rate. Netradar can provide you with 1000 x more data to better understand your customers and decrease if not stop customer churn.

How you will benefit from the Netradar data analytics

Increased customer satisfaction

Netradar monitors close to 300 KPI directly into the hands of your users. The more you understand them the easier it is to satisfy their needs.

Increased sales

When you understand your customers ‘ network expectations, you can personalize the mobile experience and automatically increase sales.

Decrease churn

The consumer of 2022 has grown used to digital-first experiences. They expect businesses to continue raising the bar. With our data you can decrease churn and attract more customers to the mobile network.

How to continue

Contact us to experience first hand the Netradar solution and our data set. Understand how we can help your customers having a smoother network experience. Netradar solution can pinpoint where the network latency is coming from whether the user is indoors or outdoors. We can measure the latency on all the mobile technologies ranging from 2G to 5G and Stand-Alone 5G including Wi-Fi networks.