Mobile phone services today is a really competitive industry – long gone are the 1990s days of premium-priced cellular services, or the 2000’s where data
Customer churn poses an ongoing dilemma for network operators that find they are competing in a highly saturated market. While aggregate figures on customer churn
Churn, aka people switching mobile operators, is a major challenge for the industry. As we all know, acquiring new customers is much more costly than
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