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The Netradar Suite helps mobile operators and industry leaders in their quest to provide customers with a flawless mobile app experience, to increase customer retention, detect network anomalies as well as caring for your customers needs. Find below our top use-cases. 

Netradar Suite – our flagship product – is an end-to-end solution providing user-centric mobile experience data which is 100% actionable.

App Experience

Ensure a fluid in-app experience to your customers

Flawless performance of apps is important for customers. We monitor app experience and detect causes for poor performance. With our insights you gain visibility to app performance and popularity and can focus your actions and investments in areas which improve customer experience.

Monitor App Experience

Monitor App Experience​

Root Cause Analysis

Root Cause Analysis​

Prioritize Actions

Prioritize Actions

Trends in Apps Usage

Trends in Apps Usage​

Customer Care​

Offer superior customer care​​

With Netradar AI algorithms and performance history data your customer care is equipped with tools to resolve individual customer issues even during the first engagement. You can also identify clusters of poor customer experience and resolve those proactively.

First-line Resolution

First-line Resolution​

Self-care

Self-care​

Data for Technical Team

Data for Technical Team​

Performance History

Performance History​

Network Anomalies​

Discover network anomalies and opportunities​

Netradar AI algorithms detect challenging network anomalies not easily spotted through network statistics, e.g. areas with poor customer experience, coverage holes in both outdoor and indoor, app performance issues. These are turned into actionable insights!

Poor Customer Experience

Poor Customer Experience (SLS*)​

* SLS (Service Level Score): Network capability to fulfill customer’s needs

Churners vs Non-Churners

Clusters with Poor Coverage​

Poor Indoor Coverage

Poor Indoor Coverage​

Subpar App Experience

Subpar App Experience​

Our Methodology

Collect

We collect your customers’ mobile network data: App Usage, network performance, users experience preferences while remaining 100% GDPR compliant. We never collect personal Info. Industry leading efficiency in collecting data overhead 0.1%

Analyze

We analyze your mobile network data and with Netradar Suite you will be able to understand network anomalies, app performance and overall customers’ mobile experience. Technical parameters and social insights: Collecting deep technical parameters as well as personal users driven mobile experiences.​

Actionable Insights

We turn your mobile network data into actionable insights easily accessible via our dashboard. You know where to best invest on your network. Which product might need a campaign or which country to focus on for a promotion. AI driven analytics.​

Our Methodology

Collect

We collect your customers’ mobile network data: App Usage, network performance, users experience preferences while remaining 100% GDPR compliant. We never collect personal Info. Industry leading efficiency in collecting data overhead 0.1%

Analyze

We analyze your mobile network data and with Netradar Suite you will be able to understand network anomalies, app performance and overall customers’ mobile experience. Technical parameters and social insights: Collecting deep technical parameters as well as personal users driven mobile experiences.​

Actionable Insights

We turn your mobile network data into actionable insights easily accessible via our dashboard. You know where to best invest on your network. Which product might need a campaign or which country to focus on for a promotion. AI driven analytics.​

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Celltrum Ltd
A-Grid, Otakaari 5
02150 Espoo, Finland

General contact:
Tomi Paatsila

Celltrum Ltd
A-Grid, Otakaari 5
02150 Espoo, Finland

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General contact:
Tomi Paatsila
Support contact:
Jukka Manner