Customer experience data
to optimize investments

Network Optimization

Eliminate network bottlenecks
Improve indoor coverage
Analytics and actionable insights

Customer & App Experience

Unbiased data on app performance issues
App usage and trends
Unique insights to unleash the power of analytics

Network Optimization

Eliminate Network Bottlenecks

Netradar continuously monitors the customer experience and identifies root causes of poor customer experience. Our patent-pending technology differentiates between root cause being network vs. something else – like a poorly behaving app. This insight is crucial and not available with traditional tools and data. Understanding where and when the network acts as a bottleneck and when poor experience is due to something else, enables you to focus your investments for maximum impact.

Improve Indoor Coverage

Monitoring the indoor coverage and quality in the handset is becoming critical with 5G rollout. Netradar’s Indoor Localization maps user’s location into one of five indoor-outdoor zones with every data session – including detailed location and altitude. This, together with our Service Level Score™ technology, enables pinpointing indoor issues to small areas, buildings, and even floors.

Analytics and Actionable Insights

We don’t do public benchmarks instead we enable you to collect detailed performance data for network planning, optimization & troubleshooting. Data that is actionable. Data that is for your eyes only. In addition, our AI-powered Anomaly Detector automatically highlights areas of poor user experience based on coverage issues, network bottlenecks and indoor performance. Your technical teams can proactively investigate and prevent issues from escalating.

Customer & App Experience​

App-specific Performance Issues

Netradar App Analytics provides unbiased data on app performance and issues. It identifies poor user experience and links this to individual apps. You will reveal how much data different apps need and how much your network is able to provide. Understanding if the root cause is the app, your network, an old device or poorly performing Wi-Fi, enables you to proactive solve the issues and identify up-sell opportunities.

App Usage and Trends

Netradar provides detailed data on app usage and trends. It uncovers most popular apps and how much data they use in mobile and WIFI. And you are able to see how much data different apps need and how much is being provided by your network. Understanding app usage and requirements is crucial in delivering the best in-app experience.

Unique insights to unleash the power of analytics

Making sense of complex data is critical in understanding customer experience. Customer experience is influenced many things the current data sources – network statistics, drive tests or 3rd party data – can’t explain. Netradar provides the most detailed measurements captured directly on the mobile handsets and the Service Level Score™ gives a continuous view of when the network is able to meet app -specific traffic requirements. Insights you don’t get from anywhere else.

Are you still buying the same crowsourced data than your competition? Start collecting unique insights.
Are you familiar with Service Level Score™ and how it reveals true customer experience?
Do you rely only on network statistics to predict and understand network issues?
Do you have access to customer data from handsets when troubleshooting network issues?

Customer experience data
to optimize investments

Network Optimization

• Eliminate network bottlenecks
• Improve indoor coverage
• Analytics and actionable insights

Network Optimization

Eliminate Network Bottlenecks

Netradar continuously monitors the customer experience and identifies root causes of poor customer experience. Our patent-pending technology differentiates between root cause being network vs. something else – like a poorly behaving app. This insight is crucial and not available with traditional tools and data. Understanding where and when the network acts as a bottleneck and when poor experience is due to something else, enables you to focus your investments for maximum impact.

Improve Indoor Coverage

Monitoring the indoor coverage and quality in the handset is becoming critical with 5G rollout. Netradar’s Indoor Localization maps user’s location into one of five indoor-outdoor zones with every data session – including detailed location and altitude. This, together with our Service Level Score™ technology, enables pinpointing indoor issues to small areas, buildings, and even floors.

Analytics and Actionable Insights

We don’t do public benchmarks instead we enable you to collect detailed performance data for network planning, optimization & troubleshooting. Data that is actionable. Data that is for your eyes only. In addition, our AI-powered Anomaly Detector automatically highlights areas of poor user experience based on coverage issues, network bottlenecks and indoor performance. Your technical teams can proactively investigate and prevent issues from escalating.

Customer & App Experience

• Unbiased data on app performance issues
• App usage and trends
• Unique insights to unleash the power of analytics

Customer & App Experience​

App-specific Performance Issues

Netradar App Analytics provides unbiased data on app performance and issues. It identifies poor user experience and links this to individual apps. You will reveal how much data different apps need and how much your network is able to provide. Understanding if the root cause is the app, your network, an old device or poorly performing Wi-Fi, enables you to proactive solve the issues and identify up-sell opportunities.

App Usage and Trends

Netradar provides detailed data on app usage and trends. It uncovers most popular apps and how much data they use in mobile and WIFI. And you are able to see how much data different apps need and how much is being provided by your network. Understanding app usage and requirements is crucial in delivering the best in-app experience.

Unique insights to unleash the power of analytics

Making sense of complex data is critical in understanding customer experience. Customer experience is influenced many things the current data sources – network statistics, drive tests or 3rd party data – can’t explain. Netradar provides the most detailed measurements captured directly on the mobile handsets and the Service Level Score™ gives a continuous view of when the network is able to meet app -specific traffic requirements. Insights you don’t get from anywhere else.

Are you still buying the same crowsourced data than your competition? Start collecting unique insights.
Are you familiar with Service Level Score™ and how it reveals true customer experience?
Do you rely only on network statistics to predict and understand network issues?
Do you have access to customer data from handsets when troubleshooting network issues?