Customer Support Team

This team specializes in addressing technical problems reported by customers. They handle issues such as network connectivity problems, configuration errors, software glitches, and device compatibility issues.

Customer Support Team​

This team specializes in addressing technical problems reported by customers. They handle issues such as network connectivity problems, configuration errors, software glitches, and device compatibility issues.

Challenges

Support customers experiencing connectivity problems in real-time

Visualize and understand network performance in real-time

Facilitate communication between customer care and technical teams

Enhance customer satisfaction through responsive and effective issue resolution

Reduce customer care calls and MTR times

Netradar Care streamlines customer care operations. It allows for real-time ticket tracking, visualizing network performance, and initiating rapid issue resolution, ultimately improving customer satisfaction.

How to conduct a pilot with us

1

2

Simply install our public app in mobile devices and include a license key that will be given to the pilot customer.

You get full access to raw data generated by friendly users in your organization stored in the cloud only available for you

Workshop with Netradar

Visualisation of data generated automatically to see the progress and results.

How to conduct a pilot with us

1

Simply install our public app in mobile devices and include a license key that will be given to the pilot customer.

2

You get full access to raw data generated by friendly users in your organization stored in the cloud only available for you

Workshop with Netradar

Visualisation of data generated automatically to see the progress and results.